*Occasionally, processing, shipping, and transit will be disrupted due to circumstances beyond our control – extreme weather conditions, current events, and/or holiday rush may cause delays.

Frequently Asked Questions

When Will My Order Ship?

  • Prop Money Service processes and ships orders Monday-Friday with exception of Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas Eve, Christmas, and New Year’s Day.
  • Virtual gift cards are processed immediately (including weekends and holidays).

How Can I Track My Order?

Once your order has shipped, tracking information will be sent to your email. If you created an account BEFORE you placed your order (or had one previously and were signed in at time of order) you may track your order(s) by logging into your chucksfirearmstore.com account and click on tracking in the upper right hand corner. Additionally you can chat with our customer service team or call 909-264-8371  (M-F 8-5pm MST)

What If I Didn’t Receive My Order?

In some cases it may take up to 48 hours for you package to arrive after having been marked delivered. If your package still hasn’t arrived, contact FedEx at 1-800-463-3339.

For all other questions you can chat with our customer service team or call 909-264-8371 (M-F 8-5pm MST)